Home Supplier recognise that delivery of your product is a very important part of the ordering process. We have always taken pride in the excellence that our delivery partners and suppliers provide as part of our service to you.

Read below for some FAQ’s about delivery, or simply get in touch by email or telephone, if you have any queries. Our customer service team will be only too happy to help.   

 

Delivery Information

Dispatch Costs

We are delighted to offer free delivery to most UK areas, no matter how many items you have on your order. Unfortunately we are unable to offer free delivery to certain parts due to the costs our couriers pass on to us. 

Delivery costs are worked out at the checkout once you enter your full address. 

Zone A – England, Wales = FREE delivery

Zone B – Scotland Lowlands = £10 Per Order

Zone C – Scotland Highlands, IOW, Scilly = £40 Per Order

Other Areas – Please contact us to ask if we deliver to your area if you live outside of the main UK zones. 

Please note: Unfortunately, we are currently unable to ship to postcodes within the Channel Islands or the Isle of Man.

Please get in touch with us if you have any questions about delivery or costs. 

How Will My Order be Delivered?

Most of our furniture items are sent out via Home Delivery Networks, so you will be familiar with the process. Full tracking information will be provided for your order. 

Large orders are sent out via next day pallet services. This is a nationwide pallet delivery network that will handle large weight items with efficiency and care.

On some specialist items or 2 person delivery items, we will use special delivery arrangements. We will call you, or a representative from our delivery partners will call to arrange delivery. Items in this category normally include items such as marble or heavy glass items. 

Once your order has been placed, the delivery method will be illustrated on your order confirmation email. 

If you have any queries before or after you place your order, please get in touch with our sales team and they will be more than happy to help. 

When will my order arrive?

The delivery times are stated next to each product, in the description area. 

Normally it will only take a few days, as all of the items shown on our website are in stock items. Once an item becomes out of stock, it will not appear on our website and you will not be able to order. 

The tracking information will be sent by email once the items have been picked and ready for despatch.

Most of our furniture items are sent out via Home Delivery Networks, so you will be familiar with the process. 

On some specialist items or 2 person delivery items, we will call you or a representative from our delivery partners will call to arrange delivery. 

If you have any questions about delivery, please contact our sales team and they will be more than happy to assist.